What types of payments do you accept? TOP

We currently accept all major credit cards and Paypal.  Checks and Money orders, mailed with a printed order form will also be accepted.  All mail in payments should be mailed to Luv-Me-Knot Boutique within 3 business days or your order will be canceled. For mail in orders, your order date will be the date I receive your check and not the date you placed your order online.  Your order will not ship until your check clears.  There will be a $30 service fee for all returned checks.  Please make checks payable to Luv-Me-Knot Boutique.  When mailing in payments don’t forget to add the shipping charges and insurance if needed, please email us for our mailing address.

Do you offer local pick-up? TOP

Yes, local pick-up is available if you live in the Bradenton area. At check out simply choose LOCAL PICK-UP and we will contact you once your order is complete.

When will my order ship? TOP

 Most items ship with in 1-3 weeks.
 

PLEASE NOTE

 

June - January are very busy months due to the Holiday's. Orders may be delayed during these months, but I promise when your design is delivered it will be well worth the wait!!!  If you are un-sure an item will make it to you by a specific date, please contact us prior to placing your order.   

 

How will my package ship? TOP

All orders are shipped USPS Priority mail or UPS with delivery confirmation.  Each item is carefully packaged and should arrive in excellent condition however;  we are NOT responsible for packages once they have been shipped.  Insurance will cover any damage or loss during shipping and is available at your request but is not included in the shipping charges.  We highly advise customers to purchase insurance on their order.  If you do not purchase insurance and your order gets damaged or lost during mailing, USPS will not be responsible for replacing your order.  Luv-Me-Knot is not held responsible for your items once they are mailed at USPS and we are not responsible for giving refunds for packages that are damaged or lost once they have been mailed.

 

Can I track my order? TOP

 Yes! Simply click "Track My Order" under "More Info" enter your email address and order number which was included in your e-mailed receipt.  Once your order is received, your order status is "On Order".  When your order has been complete and shipped your order status will read "Shipped".  Once your order has shipped you will receive an email stating your order has been shipped and a USPS.com tracking number.  

 

Do you offer refunds or exchanges? TOP

We hope you will be happy with your purchase, we go to great legnths to make quality items and stand behind all of our products!  If you are not happy you may return your items for a purchase price refund or excahnge it with in 7 days of receiving the item.  Monogrammed items and wholesale purchases are NOT returnable and can not be exchanged.  Please return the unused item in it's original condition and with a paid receipt/packing slip.  We will not accept worn bows, or merchandise which has been damaged in the return process, i.e. bows smashed in an envelope.  Bows must be packaged in a box for me to accept the return.  Tracking information is recommended, email me for a return address.
 
Your purchase price will be refunded in the manner it was received.  Please allow 1-2 weeks for your refund to be processed.  For exchanges, please write the description of the new item you would like to exchange for on your reply.
 
If you have any questions please contact us by email or phone!
 
800-816-1262

How do I care for my appliqued clothing? TOP

 

Each item can be hand washed in cold water and laid flat to dry. However, we recommend dry cleaning each design.  Proper care of your hand-made clothing will keep it looking new for years to come!

Will my item be exactly as displayed? TOP

We strive to make each item as perfect as the last. However, colors, materials and or embellishments may not be available or discontinued due to season.  In this event we will make sure the item looks fabulous with an alternative color, style or embellishment.  Keep in mind computer resolution may vary and ribbon, fabric and thread colors may appear darker or brighter in person.
 
 

What is an alligator clip? TOP

Alligator clips are a pinch clip that is used for all of our clippies and is great for baby and toddler bows when the hair is not as think.  Alligator clips are also the clip of choice when you want to attach a bow to one of our interchangeable headbands.
 

What is a french clip? TOP

 
 
French Clips work best for toddlers and big girls.